Six Thinking Hats™ at Boeing to put differences aside and focus on resolving the real issues. Motivated by a strong desire to reach a positive outcome, a Boeing committee of union and management representatives recently turned to Six Thinking Hats™. Using the methodology, the committee was able to break down the traditional barriers that exist between management and unions to reach a win-win solution. They had been wrestling with the issue of placing physically-restricted employees returning to work after disability leave into “light-duty jobs”. Not only was entitlement to these jobs strictly governed by union guidelines, the number of light-duty jobs in the plant was shrinking. Through a number of brainstorming sessions, the committee was able to generate a list of 24 possible solutions, but they didn’t know how to proceed. President Steve Fisher of Boeing encouraged them to analyze the list using Six Thinking Hats™. Using Six Hats™, committee members were able to move away from their partisan stances and collectively focus on resolving the issue in a collaborative, results-focused manner. Through these new-found synergies, not only did they devise a number of solutions, they were able to achieve an accommodation from the union which enabled them to effectively implement these solutions. Senior Manager of Compensation & Benefits, Christene Elias commented, “Using this method it took everything threatening off the table and enabled us to work towards a solution in a compassionate, collaborative way. It represented a significant move away from the traditional stance and as a committee, we reached consensus. Six Hats™ helped us put our personal agendas aside and work collaboratively toward a solution in which everyone felt good about the outcome.” Click here to book on a Six Thinking Hats™ course ]]>
How To Solve The $8.8 Trillion Engagement Problem
Employee disengagement is a big problem, costing companies a massive $8.8 trillion each year, as highlighted by research from Gallup. The research