Create a Good Impression – How Does Structure Work? Look at this number: 100000000. What is it? It takes a second or third look, doesn’t it? What if we write it like this: 100,000,000 The problem disappears. The first number is not clear, the second is. Why? Because of the structure, which gives a recognisable pattern to all the zeros. The consequence is clarity. Pattern recognition is an essential survival strategy for the brain. We could not handle all the data our senses receive if we were not able to decipher patterns. In seminars, we sometimes illustrate this with a little trick. Try it out loud as you read. How do you pronounce the word spelled S-H-O-P? (Did you say ‘shop’?) Now, how do you pronounce the word spelled C-R-O-P? (‘Crop’?) Finally, what do you do when you come to a green light? (????) And, you’ve guessed it, most say ‘stop’. (It probably works better live than in print. Try it with your family tonight.)
Mastering Leadership: Why Behaviours Matter as Much as Skills
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